Store FAQ

Shipping

 

How much does shipping cost?

Shipping is calculated based on order weight, you will have to add items to your cart to get an estimate on shipping. We offer Standard and Express for US orders. Standard shipping starts at $4 and goes up based on location and weight. Orders of over $50 qualify for free Standard Shipping. If you are ordering ONLY stickers, you can use code STICKERSHIP to get free, no tracking, shipping. If you use this code and your order contains items other than stickers, your order will be refunded. 

When will my order ship?

Our current shipping schedule is:

-Orders placed before 10PM ET Sunday will be shipped Monday

-Orders placed before 10PM ET Tuesday will be shipped Wednesday

-Orders placed before 10PM ET Thursday will be shipped Friday

However, if your order contains something that has a longer processing time, marked in the item's description, it may not be sent out on the next shipping day after your order.

When will my order get to me?

How long the order takes to get to you depends on which shipping you pick at checkout and where you're ordering from. We're located in Michigan, USA so US orders will arrive quicker than other orders.

Due to the current state of the world, orders may take longer to get to you, even if you pay for express shipping. We have no control over this.

What happens if my order gets lost in the mail?

You have between 30 and 90 days after the order is marked as shipped to contact us regarding a lost order. Please first contact your local post office before contacting us. If the order contained items that were custom or one off items, we will not be able to send out replacements. Otherwise, if it is within the 30 to 90 day mark, we will send out a replacement order with no extra costs. 

However, if the item is marked "returned to sender" or "delivered at original sender" review the section below. We check the tracking on orders that have it regularly and will contact you as soon as we notice this is the case.

 

Returns, Exchanges, and Cancellations

Do you accept returns?

We do but you must contact us within 14 days of delivery and ship it back within 30 days of delivery. We will not cover return shipping however. 

What happens if my order is returned to sender?

We will contact you with the email provided at checkout with two options: either we refund you minus the shipping or you provide a corrected address and pay additional shipping to have it sent back out.

What items can be returned?

Most orders can be returned. Custom items and digital downloads cannot be returned.

Can orders be exchanged or cancelled?

Refunds

No. But please contact us if you have any issues with your order.

 

Can I get my order refunded?

If your order has already been shipped, you will need to wait for it to be delivered to you and send us a request for a return. We will refund non custom items within your order.

If your order has been returned to sender, we will offer you a refund of the non custom items in your order.

Shipping costs and taxes will not be refunded.